ECID delay from server is causing the rule to time out which fails the rule from firing
ECID delay error in console : watchConsoleLogs.8258a5d6.js:4 [alloy] [Identity] Delaying request while retrieving ECID from server.
error in console for rule :
Failed to execute "Send event" for "test" rule. A timeout occurred because the action took longer than 2 seconds to complete.
Error: A timeout occurred because the action took longer than 2 seconds to complete.
Context:
- we are using a CNAME and i am currently based in Indian Standard timezone
- US folks do not get the ECID delay error and the rules are firing for them as expected
Is there any reason as to why this is happening and how can we fix this ?