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SOLVED

Adobe Experience Push Notification Implementation Sandbox Error

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Level 1

Hi,

I am implementing Adobe Experience Push Servicees for iOS platform. 

I have followed the same for implementation from below link :-
https://www.youtube.com/watch?v=t36Xjhukmro&t=2433s

Followed below link from Adobe :-
https://experienceleague.adobe.com/en/docs/journey-optimizer/using/push/push-config/push-configurati...
https://experienceleague.adobe.com/en/docs/campaign-classic/using/sending-messages/sending-push-noti...

https://experienceleague.adobe.com/en/docs/platform-learn/implement-mobile-sdk/experience-cloud/jour...

 

Regarding Adobe Experince set we did all which we need to do.

Still getting below :-

Couldn't Detect Sandbox

The sandbox is pulled out of the Edge Streaming Validation events. It's possible events aren't making it to the Platform yet. Check and make sure the Platform has been set up correctly.
1 Accepted Solution

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Correct answer by
Community Advisor

Hello @PrakashRa1 

 

Do you have AJO enabled in the Datastreams?

 

media_114eae461d0d299e6eafc7ca0e708d20445745505


     Manoj
     Find me on LinkedIn

View solution in original post

3 Replies

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Community Advisor

Hello @PrakashRa1 

 

This is a common issue while working with APNS. By default the production sandbox is used. You will have to updated the app code to hardcode the value of sandbox to apnsSandbox.

 

use this code to your mobile SDK initialization to force development sandbox for test.

MobileCore.updateConfiguration({ 'messaging.useSandbox': true })

 

this should fix the issue.

 

 


     Manoj
     Find me on LinkedIn

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Level 1

Thanks Manoj for reply. 

I did but still have same issue.
I am testing on Simulator.
Do we need to set more key/value along with useSendbox.

Avatar

Correct answer by
Community Advisor

Hello @PrakashRa1 

 

Do you have AJO enabled in the Datastreams?

 

media_114eae461d0d299e6eafc7ca0e708d20445745505


     Manoj
     Find me on LinkedIn