Adobe Experience Manager Sites & More

tushaar_srivastava · 1/8/26

Hi Team,

As we have an OOB Configuration to purge the workflows that are in COMPLETED Status.

means delete the nodes of the workflow that are completed after x days.

Here is the configuration:

Now, let's suppose I need to purge the failed workflows that are 30 days old from the same factory, create a new configuration, and provide the name as any (example: AutomatedFailedWorkflowPurge)

Can you please review and let me know, because it is not deleting the failed workflows, which are 30days old; however, I can see the failed workflow in the workflow failure console, which are more than 30 days old.

Any suggestions will be much appreciated.

Thanks

@kautuk_sahni , @lukasz-m @arunpatidar @BrianKasingli

PGURUKRISHNA · 1/8/26

Hi @tushaar_srivastava

Create Custom Purge Job

Set up a new bulk deletion system job named "AutomatedFailedWorkflowPurge" in your factory's admin settings:

Entity: System Jobs (AsyncOperation table).
Query Conditions:
- Status Equals Completed.
- Status Reason Equals Failed.
- Completed On Older Than 30 days.
- Optional: System Job Type Equals Workflow; filter by specific factory/model.
Enable recurrence (e.g., daily) and preview records to confirm targeting.

Troubleshooting Steps

Verify the job runs successfully without suspension—check logs for errors or conflicts with OOB jobs.
Confirm failed workflows qualify as "deletable" (not in progress/suspended); some platforms exclude active-faulted states.
Test on a small set first, then monitor the workflow failure console post-run.

Additional Fixes

Adjust global retention params if available (e.g., FailedSystemJobPersistenceInDays=30), but custom jobs override for specificity.
If using Adobe Experience Manager or similar, combine with OSGi configs or weekly maintenance purges, ensuring no date overlaps. Re-run after config save.