What is the right personalization approach on AEM using Target? | Community
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gsvivek5
November 9, 2020
Solved

What is the right personalization approach on AEM using Target?

  • November 9, 2020
  • 2 replies
  • 1217 views

While looking at documentation for personalization on AEM using Target, I can see 2 approaches:

1. Import experience fragment variations into Target console and create an offer with it to replace HTML sections on the page (https://experienceleague.adobe.com/docs/experience-manager-learn/aem-target-tutorial/personalization-use-case-1.html?lang=en)

2. Use AEM targeted mode on the component and define variations on the component itself but use Target as the personalization engine (https://experienceleague.adobe.com/docs/experience-manager-64/authoring/personalization/content-targeting-touch.html?lang=en#authoring-targeted-content-using-targeting-mode)

I can see that the 2nd approach has the advantage of configuring personalization from within AEM while also allowing authors to easily identify which components are personalized. From a performance perspective as well, seems like its best to have the content in AEM and switch it based on conditions defined in Target (approach 2) rather than getting the HTML (imported from experience fragment) from Target and replacing on the fly (approach 1).

With that understanding, I am wondering why approach 1 seems to be popular or why 2 is not called as a preferrerd approach? Does anyone have pros and cons for both approaches and recommendations on which approach should be taken?

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Best answer by Bhuwan_B

Please check below article to decide on right approach for personalization on AEM using Adobe Target.

https://www.bounteous.com/insights/2020/11/05/choosing-right-approach-when-creating-adobe-target-offers/

 

2 replies

kautuk_sahni
Community Manager
Community Manager
November 9, 2020

I'll go with option 1 as you can utilize the full potential of Adobe Target [like tracking, reporting et.]. 

 

Kautuk Sahni
gsvivek5
gsvivek5Author
November 9, 2020
I am sorry for not being clear - Option 2 also uses Target and has Target metrics and reporting. You would still be using Target but instead of loading the offer from Target, you are configuring it in AEM on the component. I have updated the question.
Bhuwan_B
Community Advisor
Bhuwan_BCommunity AdvisorAccepted solution
Community Advisor
November 19, 2020

Please check below article to decide on right approach for personalization on AEM using Adobe Target.

https://www.bounteous.com/insights/2020/11/05/choosing-right-approach-when-creating-adobe-target-offers/