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SOLVED

Uninstall package from cloud AEM

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Level 3

Hey,

I would like to uninstall some packages (after doing some renamings in the project from the sample package names to custom ones). The "uninstall" option having on local for the same package is missing on our cloud instance.
Can you please suggest what do I miss?

Thanks,
Peter

Screenshot 2024-04-03 at 17.08.21.pngScreenshot 2024-04-03 at 17.08.44.png

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @pnagy - Immutable packages once installed on cloud, cannot be uninstalled manually or from console. If you want to uninstall the package, raise a ticket with Adobe Support and ask them to roll back the instance to a timestamp when the package was installed. This step will roll back everything till that time.

 

Thanks!

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3 Replies

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Community Advisor

@pnagy  You don't have permission to install/uninstall.

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Correct answer by
Community Advisor

Hi @pnagy - Immutable packages once installed on cloud, cannot be uninstalled manually or from console. If you want to uninstall the package, raise a ticket with Adobe Support and ask them to roll back the instance to a timestamp when the package was installed. This step will roll back everything till that time.

 

Thanks!