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apolu
apolu
Level 2
November 4, 2019
Solved

Unable to find newly created users with Admin user

  • November 4, 2019
  • 5 replies
  • 4871 views

Hi AEM Experts,

I am trying to to create new users by using admin privileges, while creating no error/exception ,but when  search with newly created user under /useradmin, i didn't able to see that user but i can able to login with same credentials

I tried to fetch with node structure using query but that is also not showing any results:

SELECT * FROM [nt:base] AS s WHERE ISDESCENDANTNODE([/home/users]) and CONTAINS(s.*, 'test123')

AEM version:

Installed Products
Adobe Experience Manager (6.4.4.0)

Can someone please suggest the next steps here?

Thanks,

Amarnath Polu

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    Best answer by Nirmal_Jose

    Hi,

    I am able to see the user created without any issues in my local instance.

    Can you check try creating the user with administrator user itself. If thats working, then its mostly permissions for the user for /home/ path.

    If that is not the case, another chance is authorisable index being corrupted. You can reindex it by changing false to true as below

    Hopefully this helps

    5 replies

    S
    Adobe Employee
    sssfaffaaaAdobe Employee
    Adobe Employee
    November 4, 2019

    Try searching with user name instead of first name / last name ?

    Nirmal_Jose
    Adobe Employee
    Nirmal_JoseAdobe EmployeeAccepted solution
    Adobe Employee
    November 4, 2019

    Hi,

    I am able to see the user created without any issues in my local instance.

    Can you check try creating the user with administrator user itself. If thats working, then its mostly permissions for the user for /home/ path.

    If that is not the case, another chance is authorisable index being corrupted. You can reindex it by changing false to true as below

    Hopefully this helps

      arunpatidar
      Community Advisor
      arunpatidarCommunity Advisor
      Community Advisor
      November 5, 2019

      The reason you can't see the newly created user because of password policy set, the user will not be created until you will not give password that is in policy. I know there should be propery warning or error message but it is not there at the moment.

      AEM Developer Learning : How to set password policy for AEM Users http://www.sgaemsolutions.com/2018/01/custom-sling-model-exporter-in-aem-63.html

      Arun Patidar
      apolu
      apoluAuthor
      Level 2
      November 14, 2019

      Hi Nnirmaljosehere

      Yes, you are right i found /oak:index/authorizables has been corrupted and re-index resolved my problem.

      I am just adding few more proofs, that it shows a column which shown you the date and time as well.

      Thanks,

      Amarnath Polu

        R
        raju-komari
        Level 3
        July 1, 2024

        Hi Apolu,

        What ever you said 100% correct , we have make reindex to "true" for /oak:index/authorizables and save node , so that it will re-index the repository which are corrupted.

        This re-indexing will be fixed the user's search issue for newly created users.

         

         

        S
        stephanieg55925
        November 22, 2019

        The user will need to sign in to the Partner Center with their user name and temporary password Upsers. When the user signs in to the Partner Center for the first time, they are prompted to change their password.

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