Unable to access audio file via publish url

[rakesh_h2]

I have a content fragment which has references to audio files from dam. I'm exposing a graphQL endpoint which pulls contents from this content fragment and exposes publish url of contents. In the response, I'm getting the url of the audio like :

https://publish-pXXXX-XXX.adobeaemcloud.com/content/dam/my-project/folder/audio/file.mp3

In graphql query, I'm referring to audio like:

format I'm getting in response is : 'audio/mpeg'

When I hit this url in browser, I get a 'Not found' error. For images, when I hit the publish url in browser, it gets downloaded. Doesn't work the same way for audio.

Please help.

[rawvarun]

Can you check if the file exists here:

/content/dam/my-project/folder/audio/file.mp3

Also, see if the below URL is blocked in AEM as Cloud Publish: 

https://publish-pXXXX-XXX.adobeaemcloud.com/content/dam/my-project/folder/audio/file.mp3

[rakesh_h2]

File exists in the above location in author instance and it has been published too. But unable to access via publish url.

[EstebanBustamante]

Additionally, check if you don't have ACL issues, perhaps the folder is not allowed by an anonymous user, did you try once logged in to the publish instance?

[rakesh_h2]

No ACL applied.