Strange Behavior Upon Log In

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jkpanera

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jkpanera

jkpanera

15-08-2019

Hi guys!

My admin account is working fine but some users in a different group are seeing strange behavior upon logging in to /aem/start.html:

Screen Shot 2019-08-15 at 14.01.48.png

I'm not aware of any permissions having changed recently, but it's possible a change was made.

Help is appreciated! Thanks!

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Gaurav-Behl

MVP

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Gaurav-Behl

MVP

Gaurav-Behl
MVP

15-08-2019

It seems like css is not loading most likely due to permissions issue, you may check browser-console logs or error.log for pointers

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jbrar

Employee

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jbrar

Employee

jbrar
Employee

15-08-2019

Make sure the users have read access to /libs directory and if you have customized the consoles, make sure the users have read access to /apps

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Veena_Vikram

MVP

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Veena_Vikram

MVP

Veena_Vikram
MVP

15-08-2019

Can you share the sample permissions of one of those users ? Also try opening the pages in an incognito window after clearing the browser cache. Sometimes that causes some weird behaviors

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hamidk92094312

Employee

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hamidk92094312

Employee

hamidk92094312
Employee

16-08-2019

Check the user group access:
1. go to http://host:port/useradmin

2. find the user group

3. go to permissions tab

4, make sure the group has appropriate access to /libs and /apps