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Splecial characters in RTE are displayed differently after conversion to JSON view


Level 2

1. Created a custom component dialog, which has field='Answer Text' with richtext field


2. Gave Special characters as input



3. Create Sling Model Exporter for JSON output


public void invokepost() {

if (answerText != null && !answerText.isEmpty()) {

answerText = formatAnswerRTEText(answerText);



// In this method, rteText is passed as a parameter which needs to be trimmed and covered with double quotes and remove all the new lines in the text

private String formatAnswerRTEText(String rteText) {

String modifiedRteText = null;

modifiedRteText = "\"" + rteText.trim() + "\"";

modifiedRteText = modifiedRteText .replaceAll("\\r|\\n", "");

return modifiedRteText ;


4. JSON output is not displaying special characters


Please guide me in resolving this issue. (Special characters should be displayed as it is in JSON output)

1 Reply


Community Advisor

Make sure to export the content as "UTF-8", check the sling exporter version per below link-

[SLING-7344] Jackson Sling Model Exporter needs correct character encoding - ASF JIRA

test with latest version and revert


Level 2

I have followed to crate similar servlet, I am getting error at json = object.writeValueAsString(answerModel); for writeValueAsString


resourceTypes = {AHMJsonServiceConstants.ANSWER_RT},

selectors = "servlet",

extensions = "json",

methods = "GET"


public class ContentServlet extends SlingSafeMethodsServlet {

private static final long serialVersionUID = -1765279544984834180L;

private static Logger LOG = LoggerFactory.getLogger(AnswerModel.class);


    protected void doGet(SlingHttpServletRequest request, SlingHttpServletResponse response) throws ServletException, IOException {

        Resource answerResource = request.getResource();

        AnswerModel answerModel = answerResource.adaptTo(AnswerModel.class);


        Object object = new Object();

        String json = "{}";

        try {

            json = object.writeValueAsString(answerModel);

        } catch (RepositoryException e) {

        LOG.error(AHMJsonServiceConstants.MSG_PROCESSING_ERROR + e.getMessage());

            // Silently die as this is a POC


        // The magic to make localized content work.

            // BOTH ContentType and CharacterEncoding must be set.





Community Advisor

could you share the error trace?

this is incomplete code as I can't interpret a lot of lines-

-resourceTypes = {AHMJsonServiceConstants.ANSWER_RT},

AnswerModel answerModel = answerResource.adaptTo(AnswerModel.class);


Level 2

[ERROR] /C:/Users/raja/Desktop/aem-release/core/src/main/java/com/core/servlets/qr/[40,26] cannot find symbol

  symbol:   method writeValueAsString(

  location: variable object of type java.lang.Object


Community Advisor

The error you have mentioned 'cannot find symbol' is not related to this JSON-special characters. 

I'll test the special characters issue later and revert acc.

Its most likely related to the default character encoding being set on Sling exporter. There must be a configuration to check/fix, if applicable.


Level 10

The team believes this is not a RTE issue - but an output issue. Make sure you are setting the encoding properly.


Community Advisor

I tested this and it worked fine. As Scott mentioned use encode/decode as applicable.


{":type": "weretail/components/content/text","message": "some junk characters test=€ , Š , Œ , ™ , š , œ , ž{}[]<>=-()@#$&*"}

acs-aem-samples/ at master · Adobe-Consulting-Services/acs-aem-samples ·...











import com.adobe.cq.export.json.ComponentExporter;

import com.adobe.cq.export.json.ExporterConstants;

import com.fasterxml.jackson.databind.annotation.JsonSerialize;


* This file focuses on making a Sling Model compatible with AEM Content

* Services (and thus SPA Editor), as this requires: a) Implementing the

* ComponentExporter interface.


* Note that these is a sibling interface to ComponentExporter,

* com.adobe.cq.export.json.ContainerExporter, that is used for components that

* included other components (like the Layout Container).


* For more detailed examples of Sling Models and Sling Model Exporters, see

* this file's sibling sample files (SampleSlingModel.class and

* SampleSlingModelExporter.class).



// This must adapt from a SlingHttpServletRequest, since this is invoked

// directly via a request, and not via a resource.

// If can specify Resource.class as a second adaptable as needed

adaptables = { SlingHttpServletRequest.class },

// This Model should have the specific Model class

// (SampleComponentExporter.class)

// AS WELL AS the ComponentExporter.class. Its required that

// ComponentExporter.class to be set at an adapter

// since this how the AEM Content Services JSON Exporter figures out which

// resources to serialize.

adapters = { SampleComponentExporter.class, ComponentExporter.class },

// The resourceType is required if you want Sling to "naturally" expose this

// model as the exporter for a Resource.

resourceType = SampleComponentExporter.RESOURCE_TYPE,

defaultInjectionStrategy = DefaultInjectionStrategy.OPTIONAL)

// name = the registered name of the exporter (  ExporterConstants.SLING_MODEL_EXPORTER_NAME => jackson )

// extensions = the extensions this exporter is registered to (ExporterConstants.SLING_MODEL_EXTENSION => json)

// selector = defaults to "model", can override as needed; This is helpful if a single resource needs 2 different JSON renditions.

//            (ExporterConstants.SLING_MODEL_SELECTOR => model)

@Exporter(name = ExporterConstants.SLING_MODEL_EXPORTER_NAME, selector = ExporterConstants.SLING_MODEL_SELECTOR,

extensions = ExporterConstants.SLING_MODEL_EXTENSION, options = { // options are optional... this just shows

// that it is possible...


* Jackson options: - Mapper Features:


* - Serialization Features:



@ExporterOption(name = "MapperFeature.SORT_PROPERTIES_ALPHABETICALLY", value = "true"),

@ExporterOption(name = "SerializationFeature.WRITE_DATES_AS_TIMESTAMPS", value = "false") })

// Mark as JSON Serializable as the Model's class (SampleComponentExporter.class) or interface if those are used.

@JsonSerialize(as = SampleComponentExporter.class)

// Make sure the Model implementation implements (or the Model interface extends) com.adobe.cq.export.json.ComponentExporter.

public class SampleComponentExporter implements ComponentExporter {

static final String RESOURCE_TYPE = "weretail/components/content/text";


private SlingHttpServletRequest request;


private Resource resource;

// Injection will occur over all Injectors based on Ranking;

// Force an Injector using @Source(..)

// If an Injector is not working; ensure you are using the latest version of

// Sling Models



private ResourceResolver resourceResolver;


public String getExportedType() {

// This method is required by ComponentExporter and its value populates the

// `:type` key in the JSON object.

// The resource value is ~always the ResourceType for this model (See @Model(..)

// above).




* Jackson Annotations on the method level are supported;

* ie. @JsonIgnore, @JsonProperty(..), etc.


* For Jackson Annotations:



public String getMessage() {

String rteString = "some junk characters test=€ , Š , Œ , ™ , š , œ , ž{}[]<>=-()@#$&*";

// encode/decode as applicable

return String.format(rteString, request.getResource().getPath());




Level 2

Answer Model is a JSON sling model exporter with 3 fields, 2 are RTE fields.


Level 10

I am checking with the team - I have never seen this use case of wanting to export spec chars in JSON before.


Level 2

Thank you guys, I have used replace keyword instead of decoding, and is working as expected.