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Service unavailable error for all pages including system/console pages after installing AEM (6.5.15.0 or 6.516.0) service pack

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Level 1

 

After installing the AEM 6.5.15.0 service pack, the error occurs as:
Could you please reply if anyone faces the same issue when upgrading AEM 6.5.15 or 6.5.16 package.

 

Error log:

 

[FelixDispatchQueue] org.apache.felix.webconsole.plugins.ds FrameworkEvent ERROR (org.osgi.framework.BundleException: Unable to resolve org.apache.felix.webconsole.plugins.ds [56](R 56.0): missing requirement [org.apache.felix.webconsole.plugins.ds [56](R 56.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.felix.webconsole.i18n)(version>=1.0.0)(!(version>=2.0.0))) [caused by: Unable to resolve org.apache.felix.webconsole [55](R 55.1): missing requirement [org.apache.felix.webconsole [55](R 55.1)] osgi.wiring.package; (&(osgi.wiring.package=org.osgi.service.http)(version>=1.2.0)(!(version>=2.0.0))) [caused by: Unable to resolve org.apache.felix.http.bridge [51](R 51.1): missing requirement [org.apache.felix.http.bridge [51](R 51.1)] osgi.wiring.package; (&(osgi.wiring.package=javax.servlet)(version>=4.0.0)(!(version>=5.0.0)))]] Unresolved requirements: [[org.apache.felix.webconsole.plugins.ds [56](R 56.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.felix.webconsole.i18n)(version>=1.0.0)(!(version>=2.0.0)))])
org.osgi.framework.BundleException: Unable to resolve org.apache.felix.webconsole.plugins.ds [56](R 56.0): missing requirement [org.apache.felix.webconsole.plugins.ds [56](R 56.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.felix.webconsole.i18n)(version>=1.0.0)(!(version>=2.0.0))) [caused by: Unable to resolve org.apache.felix.webconsole [55](R 55.1): missing requirement [org.apache.felix.webconsole [55](R 55.1)] osgi.wiring.package; (&(osgi.wiring.package=org.osgi.service.http)(version>=1.2.0)(!(version>=2.0.0))) [caused by: Unable to resolve org.apache.felix.http.bridge [51](R 51.1): missing requirement [org.apache.felix.http.bridge [51]
(R 51.1)] osgi.wiring.package; (&(osgi.wiring.package=javax.servlet)(version>=4.0.0)(!(version>=5.0.0)))]] Unresolved requirements: [[org.apache.felix.webconsole.plugins.ds [56](R 56.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.felix.webconsole.i18n)(version>=1.0.0)(!(version>=2.0.0)))]
at org.apache.felix.framework.Felix.resolveBundleRevision(Felix.java:4368)
at org.apache.felix.framework.Felix.startBundle(Felix.java:2281)
at org.apache.felix.framework.Felix$RefreshHelper.restart(Felix.java:5349)
at org.apache.felix.framework.Felix.refreshPackages(Felix.java:4516)
at org.apache.felix.framework.FrameworkWiringImpl.run(FrameworkWiringImpl.java:188)
at java.lang.Thread.run(Unknown Source)


org.osgi.framework.BundleException: Unable to resolve org.apache.felix.webconsole.plugins.packageadmin [59](R 59.0): missing requirement [org.apache.felix.webconsole.plugins.packageadmin [59](R 59.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.felix.webconsole)(version>=3.1.0)(!(version>=4.0.0))) [caused by: Unable to resolve org.apache.felix.webconsole [55](R 55.1): missing requirement [org.apache.felix.webconsole [55](R 55.1)] osgi.wiring.package; (&(osgi.wiring.package=org.osgi.service.http)(version>=1.2.0)(!(version>=2.0.0))) [caused by: Unable to resolve org.apache.felix.http.bridge [51](R 51.1): missing requirement [org.apache.felix.http.bridge [51](R 51.1)] osgi.wiring.package; (&(osgi.wiring.package=javax.servlet)(version>=4.0.0)(!(version>=5.0.0)))]] Unresolved requirements: [[org.apache.felix.webconsole.plugins.packageadmin [59](R 59.0)] osgi.wiring.package; (&(osgi.wiring.package=org.apache.felix.webconsole)(version>=3.1.0)(!(version>=4.0.0)))]
at org.apache.felix.framework.Felix.resolveBundleRevision(Felix.java:4368)
at org.apache.felix.framework.Felix.startBundle(Felix.java:2281)
at org.apache.felix.framework.Felix$RefreshHelper.restart(Felix.java:5349)
at org.apache.felix.framework.Felix.refreshPackages(Felix.java:4516)
at org.apache.felix.framework.FrameworkWiringImpl.run(FrameworkWiringImpl.java:188)
at java.lang.Thread.run(Unknown Source)

 

Like this getting more  errors.

 

 

1 Accepted Solution

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Correct answer by
Community Advisor

Did you updated the uber-jar version?
We also updated to 6.5.10 from 6.5.5 using this documentation. Also please check the core component relevant version which match with 6.5.10.

https://experienceleague.adobe.com/docs/experience-manager-65/release-notes/service-pack/6.5.10.html...

 

Can you please specify from which version you are migrating?

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2 Replies

Avatar

Correct answer by
Community Advisor

Did you updated the uber-jar version?
We also updated to 6.5.10 from 6.5.5 using this documentation. Also please check the core component relevant version which match with 6.5.10.

https://experienceleague.adobe.com/docs/experience-manager-65/release-notes/service-pack/6.5.10.html...

 

Can you please specify from which version you are migrating?

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Level 1

Can you please let me know, What are the exact steps for solving this error.