Scene7 Flyout Viewer IE 11 Not Loading

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aaronr95180569
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aaronr95180569
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07-03-2019

I am experiencing an issue in IE11 (Windows 10) with the Large Image not rendering.  This issue doesn't exist in Chrome, Edge, or Firefox.

My research has lead me to the Flyout Viewer not being in the head tag, because the div with the id of s7flyout_inline_div_container_inner is missing for whatever reason.

Here is what is in the head for scene7:

<script src="https://s7d9.scene7.com/s7viewers/html5/js/FlyoutViewer.js"></script>

<script language="javascript" src="?namespace=s7classic" type="text/javascript" data-src="https://s7d9.scene7.com/s7viewers/html5/../../s7viewersdk/3.6/FlyoutViewer/js/s7sdk/utils/Utils.js?n..."></script>

The div with the id of s7flyout_inline_div_container_inner is not being generated in IE11 thus the following style and all of the s7classic styles are not loading

<style type="text/css" media="screen" data-description=".s7flyoutzoomview" data-component=".s7flyoutzoomview" data-instance="s7flyout_inline_div_flyout">#s7flyout_inline_div_flyout.s7flyoutzoomview{

visibility:inherit;

}</style

Console Errors:

SCRIPT5022: s7sdk.Class.inherit requires string parameters!

SCRIPT5007: Unable to get property 'displatch' of undefined or null reference

Are there any known issues in IE11?  If so, what are some fixes?  I have tried a lot of different solutions with no success.

I appreciate any help.

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smacdonald2008
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smacdonald2008
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07-03-2019

THis issue looks like a bug. I recommend opening a support ticket and see if there is a hotfix.