Scene7 Batch Upload throwing IPS API Fault code

[sherinregi]

Hi All,

 I was integrating AEM instance with Dynamic media server and we are able to setup all the configuration between the two systems and are working well. When i tried to execute the DAM update asset workflow which has scene7 Batch upload step in it , i am getting the below exception. I am not able to get more information on the same apart from one of the pages that describes the exception . In case if any one has come across the same please help here.

Asset is available and also i tried running workflow with admin access

https://experienceleague.adobe.com/docs/dynamic-media-developer-resources/image-production-api/fault...

[Saravanan_Dharmaraj · Accepted solution]

@sherinregi Is it happening for that particular asset which has property dam:scene7ID -> "a| <number> " or for other assets also ? It looks like that particular asset is missing in Scene7 which has been published to scene7 before and got deleted which is causing the issue. Thats why you see this metadata(dam:scene7ID) in the asset in crx. 

you can troubleshoot by uploading the same asset in different name and see if its working. 

[sherinregi]

Thanks @Saravanan_Dharmaraj 

you were correct. I tried on a new image and batch upload step was working properly , however for the image which i got error the metadata was not synced back to my AEM server but the image was deleted from DM server which resulted in the error.