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OOTB Navigation component model class error

varuns46785756
Level 5
Level 5

Hi All,

I am using OOTB navigation component on my local AEM6.4 instance and its working fine as per the behavior but when I am using the same component on my client AEM6.4 instance( DEV and all instances) , I am getting model class missing error:

1833803_pastedImage_0.png

1833804_pastedImage_1.png

As compared with my client machine AEM6.4 and my local machine AEM6.4, I am using SP6.4.2 and acs-aem-commons-content-3.16.1-SNAPSHOT.zip on my local machine but both the package were not available on client machine. I have tired to install both the package also even after that I am getting the same error.

Please suggest which supporting package is missing here for navigation component.

thanks

0 Replies
hamidk92094312
Employee
Employee

Just adding to what Yanira mentioned you can use Diff tools to verify if there is any config changes between the working and non-working instances: AEM Tools for environment comparison

Arun_Patidar
Community Advisor
Community Advisor

Please check if core component bundle is active state or not? There could be possibility you have multiple version core components jar.

Gaurav-Behl
Community Advisor
Community Advisor

Compare runmode of local vs DEV/other env.

Refer - Regarding using core components with nosamplecontent runmode, if runmode is the issue