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On AEM 6.5 controls on RTE does not show up in regular view, but shows in expanded view

surenk
Level 4
Level 4

Environment: AEM 6.5, SP 6.5.4, MacOs, Chrome 84.0 (On Firefox it showed once, but did not after that).

While editing an experience fragment, the controls on the RTE do not show. While in expanded view they do.. what may be the issue?

 

rte-1.png rte-2.png

 

 

0 Replies
vanegi
Employee
Employee

Hello @surenk,

Inside XF, on which component do you see this behavior? I just checked with OOTB text component in 6.5.4 patch and the controls work fine in RTE.

 

Thanks!!

surenk
Level 4
Level 4

@vanegi 

Using it something like this..

<copyText
  jcr:primaryType="nt:unstructured"
  sling:resourceType="cq/gui/components/authoring/dialog/richtext"
  fieldLabel="Copyright Text"
  name="./copyRightText"
  removeSingleParagraphContainer="{Boolean}true"
  useFixedInlineToolbar="{Boolean}true"
  required="{Boolean}true">
  <rtePlugins jcr:primaryType="nt:unstructured">
    <format jcr:primaryType="nt:unstructured" features="*"/>
      <justify ...
      <lists ...
      <paraformat ..
        <formats ..
          <default_h1 jcr:primaryType="nt:unstructured" ...
          ...
	    </formats>
      </paraformat>
      <misctools features="[specialchars,sourceedit]" jcr:primaryType="nt:unstructured"/>
      <edit defaultPasteMode="wordhtml" features="[cut,copy,paste-default,paste-plaintext,paste-wordhtml]" jcr:primaryType="nt:unstructured"/>
        <styles jcr:primaryType="nt:unstructured" features="*">
        <styles jcr:primaryType="nt:unstructured">
...	    </styles>
        </styles>
        <undo ...
  </rtePlugins>

 

BrianKasingli
Community Advisor
Community Advisor

@surenk, there might be a JavaScript error from the Granite UI front-end. Can you please share any errors from the browser's console log?

Arun_Patidar
Community Advisor
Community Advisor

If It doesn't work let me know, I have a css hack to enable it.

surenk
Level 4
Level 4
That'll be great to try.. can you please share Arun?