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not able to send emails aem day cq mail service

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Level 7

 

I am trying to send an email using "day cq mail service", below are the config values and debug log I see.  How can I get email service working in my local aem instance.

 

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DEBUG: JavaMail version 1.6.2
DEBUG: expected resource not found: /META-INF/javamail.default.address.map
DEBUG: failed to load address map, using defaults
DEBUG: failed to load any providers, using defaults
DEBUG: Tables of loaded providers from javamail.providers
DEBUG: Providers Listed By Class Name: {com.sun.mail.smtp.SMTPTransport=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle,1.6.2], com.sun.mail.imap.IMAPSSLStore=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Oracle,1.6.2], com.sun.mail.pop3.POP3Store=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Oracle,1.6.2], com.sun.mail.smtp.SMTPSSLTransport=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Oracle,1.6.2], com.sun.mail.imap.IMAPStore=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Oracle,1.6.2], com.sun.mail.pop3.POP3SSLStore=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Oracle,1.6.2]}
DEBUG: Providers Listed By Protocol: {imap=javax.mail.Provider[STORE,imap,com.sun.mail.imap.IMAPStore,Oracle,1.6.2], smtp=javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle,1.6.2], pop3=javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Oracle,1.6.2], imaps=javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Oracle,1.6.2], smtps=javax.mail.Provider[TRANSPORT,smtps,com.sun.mail.smtp.SMTPSSLTransport,Oracle,1.6.2], pop3s=javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Oracle,1.6.2]}
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle,1.6.2]
DEBUG SMTP: need username and password for authentication
DEBUG SMTP: protocolConnect returning false, host=smtp.office365.com, user=NT4XXX\user746, password=<null>
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "smtp.office365.com", port 587, isSSL false
DEBUG SMTP: exception reading response, THROW: 
java.net.SocketTimeoutException: Read timed out

 

  

2 Replies

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Community Advisor

It seems that there is something wrong with configuration. It might require SMTP use SSL to be true.

the log suggest that with this configuration it’s not able to connect to configured mail server. 

 https://experienceleague.adobe.com/docs/experience-manager-65/communities/administer/email.html?lang...

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Level 7

It seems client virtual desktop does not allow out side emails. Got configs for internal company smtp server and worked.