MIcrosoft Word doc Thumbnails

[jasonw2160381]

When uploading .docx files to AEM, some of the files thumbnail, while other do not.  Is there a reason for this, or a specific setting that is messing things up?

Thanks

[kautuk_sahni · Accepted solution]

Hi 

Please have a look at the following references which could act as some help you you :-

Link:- https://helpx.adobe.com/experience-manager/using/damhandler.html

Link:- http://stackoverflow.com/questions/25255741/cq5-dam-asset-not-able-to-create-thumbnail-at-renditions...

Link:- http://error.news/question/7144950/cq5-dam-asset-not-able-to-create-thumbnail-at-renditions-tab/

Link:- http://cq-ops.tumblr.com/post/33794096940/what-happens-when-a-pdf-is-uploaded-into-cq-dam

Link:- http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experience-manage...

I think this would come as some help to you.

Thanks and Regards

Kautuk sahni

[smacdonald2008]

As Kautuk pointed out there is a way of using the com.day.cq.wcm.foundation.ImageHelper and other APIs to build a custom DAM handler to modify/set thumbnails. If you are using the OOTB functionality - you should get Thumbnails automatically when you upload an asset to the DAM. If you are not getting a thumbnail, are you seeing an error in the AEM log file.