Is there a way to set up a Profile Merge Rule that includes all authenticated and non-authenticated users in real time?

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nvant1

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nvant1

nvant1

03-12-2020

Hello!

 

Is there a way to set up a profile merge rule for a segment so that both authenticated and non-authenticated users will be included in real time?

 

Use Case: Currently have x number of segments already set up, all with the No Cross-Device Profile+Device Profile merge rule. This is only collecting non-authenticated users. To try to capture all authenticated (currently logged in) users as well, do we need to set up 3 separate segments with the 3 different merge rules? Or is there a way to make the one existing segment collect all authenticated and non-authenticated users? Trying to avoid needing to create segments in triplicate just to account for all users.

 

As I understand it, the three basic profile merge rules will either

1. Include non-authenticated users, but ignore authenticated (No Cross Device Profile)

2. Merge on Last Authenticated, but ignore non-authenticated users that never authenticate (Last Authenticated Profiles)

3. Include only currently authenticated/logged in profile (Current Authenticated Profile)

 

I see there is the possibility of a 4th option - All Cross Device Profiles - but this looks to not be real time. Is it possible to set up the All Cross Device Profiles merge rule to collect all users, regardless of authentication status, in real time? Or perhaps there is a way to change one of the three existing rules to do this?

 

Any help is appreciated. Thanks!

 

EDIT: Perhaps I am misunderstanding the Last Authenticated rule and this will actually do what I am looking for. Would something like Last Authenticated+Device Profile collect every body regardless of authentication status and just merge as it can?

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vanegi

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vanegi

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vanegi
Employee

10-12-2020

Are you using Adobe Audience Manager? If so, kindly post this query in https://experienceleaguecommunities.adobe.com/t5/adobe-audience-manager/ct-p/adobe-audience-manager-... to get more traction, thanks!!