Intermittent issues with images processing in DAM (AEM 6.1)

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ryang81409263
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ryang81409263
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12-02-2019

when uploading images or other assets to DAM in prod - the majority randomly fail to completely process.  There are no renditions generated, and there is no thumbnail which can be viewed through AEM. Looking at logs I see errors such as, cannot add new rendition, could not render image, unable to find (path to resource), com.day.cq.workflow.WorkflowException: execute gatekeeping failed, asset (path to asset) in payload doesn't exist for workflow.

We are using AEM 6.1

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Gaurav-Behl
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Gaurav-Behl
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12-02-2019

could you share couple of stacktraces?

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smacdonald2008
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smacdonald2008
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12-02-2019

Most of the community is way beyond 6.1. When you publish these assets - are you seeing same issues.

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ryang81409263
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12-02-2019

Sorry, I can't do that.