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Intermittent issues with images processing in DAM (AEM 6.1)


Level 1

when uploading images or other assets to DAM in prod - the majority randomly fail to completely process.  There are no renditions generated, and there is no thumbnail which can be viewed through AEM. Looking at logs I see errors such as, cannot add new rendition, could not render image, unable to find (path to resource), execute gatekeeping failed, asset (path to asset) in payload doesn't exist for workflow.

We are using AEM 6.1

3 Replies


Community Advisor

could you share couple of stacktraces?


Level 10

Most of the community is way beyond 6.1. When you publish these assets - are you seeing same issues.