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Install AEM 6.0 Partial Turnkey with Oracle DB completes 1st stage, but Configuration Manager files are incomplete


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We've had AEM installed on our Windows 2008 R2 SP1 using Partial Turnkey with Oracle DB.  All is fine, until eventually we're not able to log onto the http://localhost:8080/adminui with the default Administrator/password or any of our user accounts.  The only solution we have is to UNINSTALL AEM and re-install.

1) When UNINSTALL from Windows Program Features OR (Uninstall Adobe Experience Manager forms.exe), we get the error:

Flexeraawm$aaa: C:\Windows\Temp\resource\iawin32.dll not found

     at Flexeraawm.af(Unknown Source)

     at Flexeraawm.aa(Unknown Source)

     at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)

     at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)

     at com.zerog.ia.installer.Main.main(Unknown Source)

     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

     at java.lang.reflect.Method.invoke(Unknown Source)

     at com.zerog.lax.LAX.launch(Unknown Source)

     at com.zerog.lax.LAX.main(Unknown Source)

Our solution is to copy files from ..\Adobe\Adobe_Experience_Manager_forms\Uninstall_Adobe Experience Manager forms\Resource and place into C:\windows\Temp and re-run the AEM uninstall.

2) Next, we install AEM 6.0 (..\Adobe\AEM FORMS 6.0 ELECTRONIC SFTWR DOWNLOAD\lces_server_6_0_0_jboss_all_win\server\Disk1\InstData\Windows_64\VM\install.exe) under Administrator mode using Partial Turkey and Oracle DB.  

Product Name:     Adobe Experience Manager forms
Install Folder:     D:\Adobe\Adobe_Experience_Manager_forms
‪Installation type:     ‪partial


The install displays the message:

The installation of Adobe Experience Manager forms is finished, but some errors occurred during the install.  Please see the installation log, d:\Adobe\Adobe_Experience_Manager_forms\log\install.log, for details.

The log file has:


    Installation: Successful with errors.

    187 Successes
    1 Warnings
    4 NonFatalErrors
    0 FatalErrors

    Action Notes:


    Install Log Detail:

    Check Disk Space:         C:\
                          Status: SUCCESSFUL
                          Additional Notes: NOTE - Required Disk Space: 3,556,478,386; Free Disk Space: 23,950,442,496

    Custom Action:            com.zerog.ia.customcode.action.PropertiesFileReader
                          Status: SUCCESSFUL


We noticed that:

-The only option is to select DONE to close the installation.

-The files in ..\\Adobe\Adobe_Experience_Manager_forms\configurationManager have only a few files

-Starting ..\Adobe\Adobe_Experience_Manager_forms\configurationManager\bin\ConfigurationManager.exe has no effect


Please assist.  This has occurred again, on a DIFFERENT server.  We're not able to run ConfigurationManager.exe

Thank you very much in advance!

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