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Image upload on DAM not rendering


Level 2


On my DAM Admin page, my uploaded images are stuck on the status below


and when i double click the image it shows like this


Appreciate any help.


3 Replies


Level 10

Image upload should have initiated DAM Asset Update workflow. Can you check if workflow has got stuck because of some reason?


Level 2

Thanks for the reply.

On the /libs/cq/workflow/content/console.html i'm not seeing anything unusual on both instances and failures tab.

Should i be checking somewhere else?


Level 2

In addition, what i found as a workaround

1. Activate the asset

2. Right-click choose Workflow

3. Select DAM Update Asset and Start it.

4. Refresh the whole DAM Admin page

So i'm guessing is that the DAM Update Asset is not being fired automatically?