HTTP ERROR 403 - Problem accessing /system/console/

[surendarm613658]

Hi,

I am using AEM 6.5 and i have changed my admin user password. After changing the admin password, i am able to access all consoles except " /system/console/". It shows error message as below.

HTTP ERROR 403

Problem accessing /system/console/productinfo. Reason:

    Forbidden

Tried restarting author but still same issue. Error message from error.log

14.04.2020 05:36:29.201 *INFO* [qtp1712131775-68925] org.apache.sling.extensions.webconsolesecurityprovider.internal.SlingWebConsoleSecurityProvider2 authenticate: User admin is denied Web Console access

Can someone please assist?

[BrianKasingli]

Typically accessing /system/console directly without authentication, you will expect a 403 error. Before visiting /system/console, try to login as admin in localhost:4503/crx/de. Once authenticated, then visit /system/console.

[shregupt · Accepted solution]

The Apache Sling Web Console Security Provider OSGI component takes care of authenticating Web Console users against the JCR repository.
Its exposed configuration allows to enter AEM users and/or groups who will be allowed to access the Felix Console.

Now in case you are not able to login to system/console/configMgr, you can check via filesystem \crx-quickstart\launchpad\config\org\apache\sling\extensions\webconsolesecurityprovider\internal. Please validate this configuration.