Hi,
our GCs are reporting that they cannot delete certain pages from the siteadmin page. There is likely a correlation between the pages they cannot delete and those pages being possibly referenced elsewhere. Here is what we have tried so far to troubleshoot and reproduce the issue:
- Steps to reproduce
- Navigate to the desired to be deleted page in siteadmin
- Deactivate the page (optional)
- Select the page
- Click Delete from the toolbar at the top of the window
- Get the Delete Page dialog
- DO NOT Get the "One or more selected pages are referenced" warning
- Nothing happens.
- I can delete the pages as admin with administrator group role
- I can delete the pages while impersonating the affected users
- I can delete the pages when I configure my own non-admin personal user with the same group roles
- When I run through the same workflow as the affected user,
- I get two dialogs: Delete Page confirmation, and A warning that One or more selected pages are referenced.
- I'm allowed to proceed and force the deletion
- When the affected GC runs through the workflow,
- They get only the first dialog: Delete Page confirmation
- They get no option to force the deletion after selecting yes and nothing happens, nothing is deleted.
- There are no client-side javascript issues visible using the developer tools.
- The problem is reproduced in multiple browsers (Chrome and Firefox) for the affected user
- On the client browser, we get the following potentially relevant Network error:
POST https://author.domain.com/bin/wcmcommand 412 (Precondition Failed)
XMLHttpRequest.send @ granite.js:235
asyncRequest @ widgets.js:3319
request @ widgets.js:3374
request @ widgets.js:85167
CQ.wcm.SiteAdmin.internalDeletePage @ widgets.js:140667
fn @ widgets.js:140750
(anonymous) @ widgets.js:2282
setTimeout (async)
defer @ widgets.js:2316
callback @ widgets.js:13020
handleButton @ widgets.js:49543
(anonymous) @ widgets.js:2235
onClick @ widgets.js:54772
h @ widgets.js:11676
- In the error logs, we get the following 3 lines
- 22.09.2017 15:45:39.290 *INFO* [127.0.0.1 [1506087939181] GET /libs/wcm/core/content/pageinfo.json HTTP/1.1] com.day.cq.wcm.core.impl.DefaultPageStatusProvider Can't access workflow models; maybe missing or due to access restrictions.
- 22.09.2017 15:45:39.306 *INFO* [127.0.0.1 [1506087939181] GET /libs/wcm/core/content/pageinfo.json HTTP/1.1] com.adobe.granite.workflow.core.collection.ResourceCollectionManagerImpl Can't access workflow packages; maybe missing or due to access restrictions.
- 22.09.2017 15:45:44.931 *WARN* [127.0.0.1 [1506087944603] POST /bin/wcmcommand HTTP/1.1] com.day.cq.wcm.core.impl.commands.DeletePageCommand Selected items are referenced by 1 pages. Use "force" to delete anyway.
I'm at a loss trying to troubleshoot why this is not working for certain users. Any help or advice is appreciated and welcome. Thank you!
