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Error On Cropping Existing Image | com.day.cq.dam.core.impl.servlet.ImageModificationServlet Error while creating new rendition

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Level 2

Hi,

In AEM-6 with SP-1 I am facing this issue. Whenever I am trying to crop any existing image and click on OK, I am getting following Error Message. And renditions are not getting created for cropped images.

01.12.2014 20:08:43.929 *INFO* [qtp887781661-351664] /logs/request.log 01/Dec/2014:20:08:43 +0530 [360554] -> POST /content/dam/hero-3.jpg.assetimage.html HTTP/1.1
01.12.2014 20:08:44.715 *INFO* [10.209.100.117 [1417444723964] POST /content/dam/hero-3.jpg.assetimage.html HTTP/1.1] com.day.cq.dam.core.impl.servlet.ImageModificationServlet created revision [d5dbd6a0-cc80-4cdb-bc30-0d1bb77948d9] with label [Before cq5dam.cropped.1089.0.1920.1080.rotated.0.jpg] for asset [/content/dam/hero-3.jpg] due to imminent original change.
01.12.2014 20:08:44.724 *INFO* [10.209.100.117 [1417444723964] POST /content/dam/hero-3.jpg.assetimage.html HTTP/1.1] com.adobe.xmp.worker.files.ncomm.XMPFilesNComm [PERF][EXECUTE_START] | /tmp/10.209.100.117663451583364689600.xmptmp/cqxmp | XMP extraction
01.12.2014 20:08:44.725 *ERROR* [10.209.100.117 [1417444723964] POST /content/dam/hero-3.jpg.assetimage.html HTTP/1.1] com.day.cq.dam.core.impl.servlet.ImageModificationServlet Error while creating new rendition
java.io.IOException: NativeService disposed <XMPFilesNComm>
    at com.day.cq.dam.core.impl.handler.xmp.NCommXMPHandler.getXmpBytes(NCommXMPHandler.java:153)
    at com.day.cq.dam.core.impl.handler.xmp.NCommXMPHandler.readXmp(NCommXMPHandler.java:119)
    at com.day.cq.dam.core.impl.servlet.ImageModificationServlet.doPost(ImageModificationServlet.java:175)
    at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:148)
    at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:344)
    at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:375)
    at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:511)
    at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:45)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:64)

 Please let me know if anyone is facing the same issue.

Thanks

1 Accepted Solution

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Correct answer by
Level 2

Hi K,

With SP2 this issue got resolved. 

Thanks,

Sai

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4 Replies

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Level 3

Hi Sai,

Did you ever get this resolved?  I'm facing the same issue with AEM 6.0 SP2 when trying to rotate a DAM asset.  However I'm only having it on a server, not on my localhost.  Trying to see what the difference is.

Cheers,
K

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Level 10

Should get fixed in next release. The internal reference is CQ-25012.   Please make sure to file daycare by attaching image, log files, OS version & business impact so that it can be validated & to make part of sp2.

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Correct answer by
Level 2

Hi K,

With SP2 this issue got resolved. 

Thanks,

Sai

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Level 3

Hi Sham,

Is there an ETA for this fix?  Our Adobe consultant here checked the internal reference and saw it's been fixed in 6.1 L8.  Are there any plans to release this as a hotfix, or do we need to wait for 6.1?

Thanks,
K