Error installing hotfix 12785 on AEM6.2 after upgrade

[rohitg22171791]

Hi All,

we have upgraded from AEM 6.1 to AEM 6.2 and after the upgrade, site is up but when I am trying to install cq-6.2.0-hotfix-12785 (pre-requisite for 6.2 SP1) , its asking me to restart instance to complete the package installation, but after restart I am seeing below entry in the logs.

23.04.2017 16:11:35.413 *INFO* [Thread-7358] updater.cq-6.2.0-hotfix-12785 Service [13799, [org.apache.sling.installer.api.tasks.InstallTaskFactory]] ServiceEvent UNREGISTERING
23.04.2017 16:11:35.416 *INFO* [Thread-7358] com.adobe.granite.installer.Updater Removing updater itself from installer...
23.04.2017 16:11:35.424 *INFO* [Thread-7358] com.adobe.granite.installer.Updater Getting repository service...
23.04.2017 16:11:35.425 *INFO* [Thread-7358] com.adobe.granite.installer.Updater Got repository service
23.04.2017 16:11:35.425 *INFO* [Thread-7358] com.adobe.granite.installer.Updater Removing bundle at /libs/system/cq-6.2.0-hotfix-12785-7.0/install/1/updater.cq-6.2.0-hotfix-12785-1.0.0.jar...
23.04.2017 16:11:35.443 *INFO* [Thread-7358] com.adobe.granite.installer.Updater Finished updater Adobe Experience Manager Hotfix Package
23.04.2017 16:11:35.568 *INFO* [JcrInstaller.2] org.apache.sling.installer.provider.jcr.impl.JcrInstaller Removing resource from OSGi installer: [/libs/system/cq-6.2.0-hotfix-12785-7.0/install/1/updater.cq-6.2.0-hotfix-12785-1.0.0.jar]
23.04.2017 16:11:35.649 *INFO* [OsgiInstallerImpl] updater.cq-6.2.0-hotfix-12785 BundleEvent STOPPING
23.04.2017 16:11:35.654 *INFO* [OsgiInstallerImpl] updater.cq-6.2.0-hotfix-12785 BundleEvent STOPPED
23.04.2017 16:11:35.657 *INFO* [OsgiInstallerImpl] updater.cq-6.2.0-hotfix-12785 BundleEvent UNRESOLVED
23.04.2017 16:11:35.661 *INFO* [OsgiInstallerImpl] updater.cq-6.2.0-hotfix-12785 BundleEvent UNINSTALLED
23.04.2017 16:11:35.689 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Uninstalled bundle updater.cq-6.2.0-hotfix-12785 [730] from resource TaskResource(url=jcrinstall:/libs/system/cq-6.2.0-hotfix-12785-7.0/install/1/updater.cq-6.2.0-hotfix-12785-1.0.0.jar, entity=bundle:updater.cq-6.2.0-hotfix-12785, state=UNINSTALL, attributes=[Bundle-SymbolicName=updater.cq-6.2.0-hotfix-12785, Bundle-Version=1.0, org.apache.sling.installer.api.tasks.ResourceTransformer=:29:20:], digest=1492943356571)
23.04.2017 16:11:35.691 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent PACKAGES REFRESHED
23.04.2017 16:11:35.694 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Full package refreshing
23.04.2017 16:11:35.694 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Waiting up to 90 seconds for bundles refresh
23.04.2017 16:11:35.695 *INFO* [FelixDispatchQueue] org.apache.felix.framework FrameworkEvent PACKAGES REFRESHED
23.04.2017 16:11:35.695 *INFO* [OsgiInstallerImpl] org.apache.sling.audit.osgi.installer Done full package refresh

Can anybody please help why I am not able to install this hotfix?

My previous instance was on AEM 6.1 Sp2 .

Thanks,

Regards

Rohit

[Feike_Visser1]

Make sure to restart once the instance is quiet again.

If you do a tail on error.log you will notice it is still busy for a while

[rohitg22171791]

Feike Visser wrote...

Make sure to restart once the instance is quiet again.

If you do a tail on error.log you will notice it is still busy for a while

Hi Feike,

Yes, the above logs I captured after the instance was quiet and which is saying the hotfix is uninstalled, not sure why.

[MC_Stuff · Accepted solution]

Hi Rohit,

This was niche usecase It is expected at the end to uninstall as documented at https://docs.adobe.com/docs/en/aem/6-2/release-notes/sp1.html  You should be safe, is there any thing specific concerning you?

Thanks,

[rohitg22171791]

Thanks MC, I missed this usecase in documentation.