ERROR: Annotation delete operation failed | Community
Skip to main content
F
Flash-RE
Level 2
July 14, 2022
Solved

ERROR: Annotation delete operation failed

  • July 14, 2022
  • 4 replies
  • 1532 views

Hi,

 

I'm trying to remove the annotations from AEM page. However it gives me the same error again and again. 

i.e., ERROR: Annotation delete operation failed.

 

Can someone please help?

 

Thanks in advance.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SantoshSai

Hi @flash-re ,

Please check the similar question answered here for write access: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/enhancements-to-aem-to-support-restricted-user-permissions/m-p/168013/highlight/true#M92972

In your you should have delete permission to the cq:annotation property.

Hope that helps!

Regards,

Santosh

4 replies

ShaileshBassi
Community Advisor
ShaileshBassiCommunity Advisor
Community Advisor
July 14, 2022

@flash-re Please check if the user is having the sufficient delete permission required to delete the annotation. 

Steps followed on AEM 6.5.12

1. Selected the annotation from the timeline

2. Click on delete.

 

Result: Annotation deleted sucessfully.

Please share the error which you are facing while deleting along with the AEM version details.

 

Thanks

    F
    Flash-REAuthor
    Level 2
    July 15, 2022

    Hi @shaileshbassi , AEM 6.5. And i have admin rights but still the problem is same. My last assumption is it might have got stuck in cache volume. Any leads?

      AshwiniSathe1
      AshwiniSathe1
      Level 3
      July 14, 2022

      @flash-re Please share on which AEM version you are facing this issue also check for the user permissions.

        F
        Flash-REAuthor
        Level 2
        July 15, 2022

        Hi @ashwinisathe1, AEM 6.5. And i have admin rights but still the problem is same. My last assumption is it might have got stuck in cache volume. Any leads?

         

          SantoshSai
          Community Advisor
          SantoshSaiCommunity AdvisorAccepted solution
          Community Advisor
          July 14, 2022

          Hi @flash-re ,

          Please check the similar question answered here for write access: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/enhancements-to-aem-to-support-restricted-user-permissions/m-p/168013/highlight/true#M92972

          In your you should have delete permission to the cq:annotation property.

          Hope that helps!

          Regards,

          Santosh

          Santosh Sai
            F
            Flash-REAuthor
            Level 2
            July 15, 2022

            Hi @santoshsai i have admin rights and i've also confirmed with team that we do have permissions and also we've been doing this before and now the problem is same. My last assumption is it might have got stuck in cache volume. Any suggestions?

             

              F
              Flash-REAuthor
              Level 2
              July 15, 2022

              Thanks for your reply guys. I appreciate your support.

               

                Terms & ConditionsAccessibility statement

                Loading footer...