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SOLVED

Do we have out of the box chat component in AEM?

kshamithas35609
Level 1
Level 1

Do we have out of the box chatbot component available in 6.5?

1 Accepted Solution
Nirmal_Jose
Correct answer by
Community Advisor
Community Advisor

I don't think we have one. But, you can refer to adobe published bot integration for web chatbots at [1]. If its a JS based bot, you can simply manage via clientlibs or script calls.

 

[1] - https://github.com/adobe/aec-bot-integrations/tree/master/aem-chatbot-demo 

View solution in original post

0 Replies
Nirmal_Jose
Correct answer by
Community Advisor
Community Advisor

I don't think we have one. But, you can refer to adobe published bot integration for web chatbots at [1]. If its a JS based bot, you can simply manage via clientlibs or script calls.

 

[1] - https://github.com/adobe/aec-bot-integrations/tree/master/aem-chatbot-demo 

View solution in original post

zonroc
Level 2
Level 2

You can look at using AWS Cloud Solutions in conjunction with AEM to build chat functionality. For example -  https://aws.amazon.com/blogs/contact-center/reaching-more-customers-with-web-and-mobile-chat-on-amaz...