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CTA links disappear when editing homepage.

randyotter
Level 1
Level 1

As the title suggests I am having an issue where upon editing anything on the homepage of my site such as text or replacing images in components all CTA links disappear and have to be manually replaced.

What could be causing this issue or is it a known bug?

Thanks, Aaron

9 Replies
antoniom5495929
Level 7
Level 7

Hi,

It could be related to the Link Checker Service.
Are you using external or internal URL into you CTA components?

Just to clarify:

  1. External: http://www.google.com
  2. Internal: /content/mysite/mypage.html

Let us know.

Thanks,

Antonio

randyotter
Level 1
Level 1

Hello Antonio

This is happening with internal urls in the CTA

Thanks, Aaron

antoniom5495929
Level 7
Level 7

Hi Aaron,

could you try to disable the Link checker service and test it again?

In order to disable it you need to:

1. Navigate to localhost:4502/system/console/configMgr

2. Search for "DAY CQ Link Checker Trasformer"

3. Flag "Disable Rewriting" and "Disable Checking"

4. Save the configuration

5. Test it again

Let us know.

Thanks,

Antonio

randyotter
Level 1
Level 1

Hi Antonio

I will give this a go when I am in the office tomorrow and get back to you.

Many thanks, Aaron

randyotter
Level 1
Level 1

Hello Antonio,

I have been informed that the link checker is already disabled. Are there any other possible fixes you know of?

Many thanks, Aaron

randyotter
Level 1
Level 1

And now the issue can not be replicated, it happens randomly and is hard to reproduce. Are there any plugins that could be affecting this?

antoniom5495929
Level 7
Level 7

Hi,

Is it possible for you to share with us a package with components where you are facing the issue?

Thanks,

Antonio

randyotter
Level 1
Level 1

Hey

The component is a C004 Hero - search

Thanks, Aaron