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SOLVED

Cannot login Adobe Dynamic Media Classic

AlexLi1
Level 1
Level 1

I only got a blank screen after launched the Adobe Dynamic Media Classic Desktop App, how can I fix it?

1 Accepted Solution
VikramGaur
Correct answer by
Employee
Employee

Hi Alex,

Welcome to Adobe AEM Community.

Are you seeing this on MAC or Windows Computer?

Is this the 1st time you are launching Adobe Dynamic Media Classic Desktop App on my computer?

Did you install the latest version of the app recently? (20.20.2)

https://experienceleague.adobe.com/docs/dynamic-media-classic/using/intro/dynamic-media-classic-desk...

Thanks,

Vikram Gaur

View solution in original post

1 Reply
VikramGaur
Correct answer by
Employee
Employee

Hi Alex,

Welcome to Adobe AEM Community.

Are you seeing this on MAC or Windows Computer?

Is this the 1st time you are launching Adobe Dynamic Media Classic Desktop App on my computer?

Did you install the latest version of the app recently? (20.20.2)

https://experienceleague.adobe.com/docs/dynamic-media-classic/using/intro/dynamic-media-classic-desk...

Thanks,

Vikram Gaur

View solution in original post