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Cannot login Adobe Dynamic Media Classic

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Level 1

I only got a blank screen after launched the Adobe Dynamic Media Classic Desktop App, how can I fix it?

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Alex,

Welcome to Adobe AEM Community.

Are you seeing this on MAC or Windows Computer?

Is this the 1st time you are launching Adobe Dynamic Media Classic Desktop App on my computer?

Did you install the latest version of the app recently? (20.20.2)

https://experienceleague.adobe.com/docs/dynamic-media-classic/using/intro/dynamic-media-classic-desk...

Thanks,

Vikram Gaur

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3 Replies

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Correct answer by
Employee Advisor

Hi Alex,

Welcome to Adobe AEM Community.

Are you seeing this on MAC or Windows Computer?

Is this the 1st time you are launching Adobe Dynamic Media Classic Desktop App on my computer?

Did you install the latest version of the app recently? (20.20.2)

https://experienceleague.adobe.com/docs/dynamic-media-classic/using/intro/dynamic-media-classic-desk...

Thanks,

Vikram Gaur

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Level 1

How do I get a license? My regular login credentials for Adobe do not work for this.

 

I am at a loss here.

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Level 1

Did You solve the problem? Can you help me with this?