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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Cannot access login after update to AEM


Level 1

Hi everyone!

I'm trying to install AEM following the instructions in AEM Release Notes more precisely the Automatic Installation steps.

Once server started I'm trying to access the login page but I get an Internal Server Error

Internal Server Error


I found in the error.log an exception due to a missing class:

I cannot access to the system/console to inspect anything because I cannot login.

Any help would be very appreciated

3 Replies



Make sure:

1. JDK version as 1.8

2. Check if all the bundles running (http://localhost:4502/system/console)


Level 1

1. Is running on JDK 1.8

2. I would like to access to system/console but as anonymous login is not permitted I can't inspect running bundles.