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Brightcove not working after upgrade to 6.0.3 n AEM 6.5.17

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Level 4

I'm trying to set up Brightcove Connector 6.0.3 with AEM 6.5.17 but Brightcove admin page is not loading. (please see sceenshot)

 

I've verified that brightcove bundle is active and the correct account id, client id and client secret have been entered in config manager. I see the following in the Brightcove log:

2023-07-10 16:27:50.351 DEBUG [com.coresecure.brightcove.wrapper.sling.ConfigurationGrabberImpl] getAvailableServices() all: [207397170001]
2023-07-10 16:27:50.351 DEBUG [com.coresecure.brightcove.wrapper.sling.ConfigurationGrabberImpl] getAvailableServices() all: [207397170001]

 

 

1 Accepted Solution

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Correct answer by
Level 4

In the configurations i added base-author group as the allowed group. Once you add the logged in user to the allowed user group, the brightcove console will work.

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Correct answer by
Level 4

In the configurations i added base-author group as the allowed group. Once you add the logged in user to the allowed user group, the brightcove console will work.