Best way to stop long running workflow

[Peter_Puzanovs]

Hi,

Best practice question here, have a workflow that has been running for couple of days now on a single file that is normally processed in seconds...

What is the best way to stop this file processing job.

Without damaging anything on the Author instance ideally?

Thanks,

Peter

[Paul_McMahon]

Are you actually sure that the process is still running? It's possible that the process either never launched or ended abnormally but left the workflow in a stalled state. Have you checked the logs around the time the workflow kicked off for error messages that might indicate a problem in the process?

Are you seeing log output that indicates the job is still running? Or looked at thread dump and seen the thread running? Short of a restart I am not sure there is any way to ensure that the thread. You can try moving the workflow back a step, or terminating it and restarting, but there is no guarantee that thread from the previous job has stoppped. 

[Peter_Puzanovs]

Hi,

Thank you for your reply,

Yep, it's running as it's been clearly visible in the thread dumps. Also in the dam assets I can see icon that indicates workflow is still running. Logs indicate same.

Thanks,

Peter

[Gunars_Vilcins]

You can try terminating the workflow under the workflow console: /libs/cq/workflow/content/console.html

Click on the "Instances" tab, select the workflow, right-click and terminate.

[Jörg_Hoh]

Hi Peter,

when the workflow is visible in the threaddumps, it is obviously still running. But then you also determine where it has stalled. Based on the outcome of this check a simple restart could help.

Jörg

[Peter_Puzanovs · Accepted solution]

Hi Jorg,

Unfortunately, simple restart did not stop background process...

Following steps seem to stop the background process:

1. Make sure workflows are terminated via the normal /workflows window.

2. Open ip:port/system/console/bundles:

STOP Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                            

STOP Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

STOP Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6                           

STOP Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                  

STOP Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

RESTART CQ BOX

START Adobe - XMPFiles Worker host com.adobe.xmp.worker.files.host                          

START Adobe XMPCore com.adobe.xmp.xmpcore5.0.20

START Day Communique 5 DAM Asset Handler Implementationcom.day.cq.dam.cq-dam-handler 5.6.6                           

START Day Communique 5 WCM Workflow com.day.cq.wcm.cq-wcm-workflow 5.6.4                

START Day Communique 5 Workflow Implementation com.day.cq.workflow.cq-workflow-impl 5.6.8

RESTART CQ BOX

Thanks,

Peter

[shahbazk8295091]

Very helpful