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AEM6.4 Workflow launcher is not loading

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Dinu_Arya

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Dinu_Arya

Dinu_Arya

17-03-2019

Hi Team,

We have migrated AEM 6.2 to AEM 6.4. In author, launcher is not getting displayed. In console, we are getting 500 error.

Any idea?

Thanks,

AryA

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Arun_Patidar

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Arun_Patidar

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Arun_Patidar
MVP

17-03-2019

Hi,

Could you please check if you have launchers at correct place?

Adobe Experience Manager Help | Common Repository Restructuring in AEM 6.4

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Vish_dhaliwal

Employee

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Vish_dhaliwal

Employee

Vish_dhaliwal
Employee

18-03-2019

Hello Arya,

Do you also see this issue with OOTB launchers or just the custom ones?

A screenshot from launcher console and more details around 500 error would be helpful.

Regards,

Vishu

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smacdonald2008

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smacdonald2008

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smacdonald2008

19-03-2019

Could be an upgrade bug - please check with customer support to see if you require a hotfix.

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Vish_dhaliwal

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Vish_dhaliwal

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Vish_dhaliwal
Employee

19-03-2019

You can raise a ticket with AEM support team here [1]. Replicate the issue again and provide har file [2], aem logs and a screenshot from the browser.

[1] https://daycare.day.com/home/createaticket.html

[2] Generating an HAR file / Troubleshooting your Tender site / Knowledge Base - Tender Support