Approval workflow for sending the inbox notification to a_reviewer, and check if the reviewer does not approve it within 2 hours send the notification to a_escalation. If anyone approves it should write approvedBy - a_review or b_escalation.
@knki , please create your custom workflow process step to handle the time span from the time the approver gets the notification. And you can extend OOTB Activation Approval Workflow or you can create your own workflow model. Please refer Implementing Custom Process Step | Adobe Experience Manager to implement custom process step.
@knki , please create your custom workflow process step to handle the time span from the time the approver gets the notification. And you can extend OOTB Activation Approval Workflow or you can create your own workflow model. Please refer Implementing Custom Process Step | Adobe Experience Manager to implement custom process step.