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AEM Workbench error: "File already exists in global store with that name"

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Hello,

We are received a "Failed Operation" notification:

"File already exists in global store with that name"

Can someone provide a resolution to this issue. We have tried to delete locally, remove remotely, renaming, etc.

We have read there may be a solution within SQL, however, that is not detailed only referenced.

This does not affect all users; only a select few and we suspect it may be due to process rather than system issues.

Does anyone have a suggestion to resolve this issue and may be able to point towards a step-wise guide to adding assets?

Thank you for you time.

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