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Can someone let me know on AEM Support related Topics what all important Topics one must know before starting Support role on AEM.
I have to coordinate with the trainer regarding the AEM Support Topics,if someone can respond on this it will be very helpfull
Some important links to consider:
Tools required for Getting started with AEM:
Also checking with Adobe AEM support team to contribute here.
You can start by reviewing the following URL.
JCR Specifications http://jackrabbit.apache.org/jcr/frequently-asked-questions.html
Jackrabbit + CRX http://dev.day.com/docs/en/crx/current/getting_started/overview.html
Sling + https://docs.adobe.com/docs/en/aem/6-1/develop/platform/sling-cheatsheet.html
You need to cover the following topics
Technical Foundation Skills
Getting Started / Overview of AEM
Working with Marketing Cloud Solutions
Technical Infrastructure Overview
Platform: Underlying Technologies
Deconstructing the Creative Design
HTML Template Language
Debugging & Testing
Using Packages and Custom Run Modes
Back-end Coding Practices
Back-end Advanced Features
Platform: Foundations for Dev
Optimizing Performance and Sizing
Platform: Using Dispatcher
Platform: Integrating with LDAP and Enabling Single Sign-on
AEM 6.3: Content Services
Adobe AEM Support Manager
Apart from above get yourself familiar with the know-how of authoring concepts, Performing the maintenance task. Deployment and configuration of the runmodes , dispatcher.
Check given link to start with the deployment of AEM - Deploying and Maintaining
Application server and custom install, knowledge of run modes.
Dispatcher - Installing Dispatcher
Knowledge of replication Replication
AEM maintenance knowledge(performing maintenance operations ) - AEM 6.x Maintenance Guide
Repository configuration eg: OAK, Mongo