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AEM Publisher and Author are stopping after a period of time, not sure why

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Level 2

My AEM Publisher and Author instances on RHEL are repeatedly stopping after running smoothly for a few days. Can you advise on what logs to check or configurations to adjust to troubleshoot the issue?

3 Replies

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Level 7

Hi @AEM_user25 

 

Are you doing any heavy activities on author environment? Is there any background activity are happening in your application? i mean scheduler, event handler etc.?

check your /bin/start.bat file  Check for these line:

if not defined CQ_JVM_OPTS set CQ_JVM_OPTS=-Xmx1024m -XX:MaxPermSize=256M -Djava.awt.headless=true -agentlib:jdwp=transport=dt_socket,address=8000,server=y,suspend=n

 

Try to increase the Xmx, MaxPermSize to 

CQ_JVM_OPTS=-Xmx2048m -XX:MaxPermSize=512M

 

Check your error.log, applicqtion specific logs.

 

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Level 2

I've just increased the Xmx, and MaxPermSize, I'll monitor and see if it's still causing an issue.

I checked my error.log but I don't see any errors out of it

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Employee Advisor

 

I would start at the very basics:

  • does the Java process still run?
  • can you do a "jstack <pid of the java process>"?
  • can you access the instance via jconsole?
  • can you access the OSGI webconsole?