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AEM preflight button stuck

matg1
Level 2
Level 2

I am in charge of our university account and have 50 students working on app projects. One of these student's preflight buttons has been stuck on blue for 12 hours. We have tried logging out and back in, trying different browsers. I know there have been some issues in the last day or so but unsure why she is the only student still affected.

1 Reply
smacdonald2008
Level 10
Level 10

Sounds like some sort of bug. Please file a support ticket for this so our support team can let the Eng team know and fix.