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AEM and campaign, subject personalization picker not working


Level 1

AEM and Adobe Campaign are connected in my setup. But there is an issue with the personalization field picker buttons in the email properties tab.

The following is stated on this page: Working with Adobe Campaign 6.1 and Adobe Campaign Standard

You can personalize the newsletter by using Adobe Campaign personalization fields. To add a personalization field, open the personalization field picker by clicking on the button displaying the Adobe Campaign logo. You can then choose from all the fields that are available for this newsletter.

Screen Shot 2019-02-12 at 14.05.32.png

But the 'campaign' buttons do not work. I can click on them, they aren't greyed out. They just don't do anything. No errors either.

However the personalization fields do work for the RTE.

What can I do to make this work?

1 Reply


Level 1

Hi, Have you got the solution for this .

I am also facing the same issue.