AEM 6.5 Updating CM Form Failed

[Leena1]

Hi Everyone,

In AEM 6.5 inbox there are many messages like Updating CM Form Failed as shown in the below image. 

1. What could be the reason for these messages, and how can this be fixed?

2. What precautions can be taken to avoid this in the future?

Failure Stack
com.adobe.granite.workflow.WorkflowException: Process execution resulted in an error
	at com.adobe.granite.workflow.core.job.HandlerBase.executeProcess(HandlerBase.java:201)
	at com.adobe.granite.workflow.core.job.JobHandler.process(JobHandler.java:260)
	at org.apache.sling.event.impl.jobs.JobConsumerManager$JobConsumerWrapper.process(JobConsumerManager.java:502)
	at org.apache.sling.event.impl.jobs.queues.JobQueueImpl.startJob(JobQueueImpl.java:293)
	at org.apache.sling.event.impl.jobs.queues.JobQueueImpl.access$100(JobQueueImpl.java:60)
	at org.apache.sling.event.impl.jobs.queues.JobQueueImpl$1.run(JobQueueImpl.java:229)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
Caused by: com.adobe.granite.workflow.WorkflowException: org.apache.jackrabbit.oak.segment.SegmentNotFoundException: Segment 917e0f6f-54ff-49b9-afde-fd31e2a808b6 not found
	at com.adobe.fd.ccm.channels.print.fdinternal.util.WorkflowBase.execute(WorkflowBase.java:59)
	at com.adobe.granite.workflow.core.job.HandlerBase.executeProcess(HandlerBase.java:195)

Thanks,

Leena

[Sanjay_Bangar]

Hi @Leena1 ,

          Try this 

https://experienceleague.adobe.com/docs/experience-cloud-kcs/kbarticles/KA-16542.html?lang=es-ES

[Leena1]

Hi Bangar,

1. What would be the consequences of taking the actions suggested in the link you had provided?

2. Will it in any way negatively affect the recently updated and uploaded form templates (.xdp forms)? 

3. Will it undo the recently updated xdp forms?

Thanks,

Leena