The reopening of non-essential retail and hospitality in the UK on the 12th April marked a significant step forward for two of the UK’s hardest hit sectors: hospitality and retail.
As consumers return to shops, bars and restaurants, the Adobe Digital Economy Index reveals the extent to which the UK has become a nation of online shoppers and how consumers expect the digital shopping habits formed over the past 12 months, to change now that consumers have the option of setting foot in physical shops again.
The findings point to Brits being increasingly purposeful online shoppers – visiting more ecommerce sites, transacting more often and spending more in the first three months of the year than ever before. The significant growth and momentum in online shopping, combined with continued caution around the return to physical stores reaffirms the digital economy is here to stay.
The Adobe Digital Economy Index used Adobe Analytics to analyse tens-of-billions of visits to retail sites from UK consumers in the period January to March 2021, and surveyed 1,000 UK consumers in the last week of March to provide the most comprehensive view of digital buying and selling activity.
Global figures are based on analysis of over a trillion visits to ecommerce sites and direct transaction data of consumers from over 80 countries across three regions (Americas, APAC, EMEA) – more than any other technology company or research firm.