Adobe CQ5 - Retrieving Password

[linda_tay]

I have forgotten my password to sign-in to Adobe CQ5. Where in the website should I navigate to, to request for my password or seek a change. Thanks!

[Former Community Member]

• If this is a local user password, than log to AEM as an admin, get to /useradmin, select the user and change the password using “Set Password”

• If this is an LDAP user and you changed a password you need to sync this user via OSGI-.JMX console

• If this is an admin account you can create a package with a filter pointing to  /home/users/a/admin from a CQ instance where the password is known (like admin/admin). Stop CQ create crx-quickstart/install folder and place this package right in. Upon CQ is started you should be able to log using admin account with a known password.

[linda_tay]

How do I log in to AEM as an admin? The website requires User name & Password to access; I do not see useradmin. 

o If this is a local user password, than log to AEM as an admin, get to /useradmin, select the user and change the password using “Set Password”

[Jörg_Hoh · Accepted solution]

THere is not ootb feature to reset a forgotten password. Contact your AEM admin and ask for a new one.

Jörg

[Lokesh_Shivalingaiah]

Linda,

 If you have not forgotten your admin pwd, then click on http://<instance>:4502/useradmin

This should ask for login and once you login with admin credentials [by default, it would be admin/admin], you should be able to reset the pwd for the respective user.