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ACS commons/Marketo + AEM integration: Marketo form not displaying in publisher/dispatcher

jayv25585659
Level 6
Level 6

Any ideas why I cannot see the marketo form in the publisher but it's showing up in author.

  1. In both author and publisher, I have configured the Marketo settings. (in both cases, the settings is stored in this path: /conf/myapp/settings/cloudconfigs/Marketo)

  2. I looked around and found this piece of code: <sly data-sly-use.configMgr="com.adobe.acs.commons.marketo.MarketoClientConfigurationManager" data-sly-use.marketoForm="com.adobe.acs.commons.marketo.MarketoForm">

    In author, ${configMgr} is not null while in the publisher, it is null.

  3. In both author and publisher, I have AEM 6.5.6 + ACS commons 4.8.6.



Thanks for reading!

2 Replies
jayv25585659
Level 6
Level 6

I just restarted the bundle (ACS AEM Commons Bundle - com.adobe.acs.acs-aem-commons-bundle) several times and no effect.

Any more ideas? Thanks

Edit: I restarted the publisher (sudo systemctl stop cq5 and then sudo systemctl start cq5) and same results. not sure if this matter, but the environment is hosted for us by Adobe Managed Services.