Accessing DEV, QA and UAT Author and Publisher from Non-Adobe Enviroments | Adobe Higher Education
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Shiv_Prakash_Patel
Community Advisor
Community Advisor
February 20, 2025

Accessing DEV, QA and UAT Author and Publisher from Non-Adobe Enviroments

  • February 20, 2025
  • 4 Antworten
  • 976 Ansichten

To access Adobe Experience Manager (AEM Managed Services) Author instances in QA and UAT environments from a non-Adobe environment, which approach is recommended:

  • Setting up a VPN with IP whitelisting to access the Author instance directly
  • Accessing the Author instance through the Dispatcher by enabling it in the Dispatcher configuration

If there is any official documentation supporting the recommended approach, please provide the relevant links.

Thanks

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4 Antworten

chaudharynick
Level 4
February 20, 2025

Hi @shiv_prakash_patel 

 

To securely access AEM instances, it’s recommended to set up a VPN with IP whitelisting. This approach ensures that only authorized users from specified IP addresses can access the Author instance, enhancing security.

 

please refer to Adobe’s official documentation for configuring the VPN: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/security/configuring-advanced-networking#vpn

 

Shiv_Prakash_Patel
Community Advisor
Community Advisor
February 20, 2025

Hi @chaudharynick ,

Do you know any official document or section where the recommended approach to setting up a VPN is mentioned?

Thanks,

Shiv Prakash
chaudharynick
Level 4
February 20, 2025

Hi @shiv_prakash_patel ,

 

I don't have any official document where that clearly states that but from architecture standpoint it's the best way to interact for security and ensures only authorized users from specific IP addresses can interact with the AEM

 

You can refer to this blog as well for more details https://experienceleague.adobe.com/en/docs/experience-manager-learn/cloud-service/networking/vpn

arunpatidar
Community Advisor
Community Advisor
February 21, 2025

we used IP whitelist in AMS and on-prem to allow access.

Arun Patidar
giuseppebaglio
Level 10
February 21, 2025

For AEM Managed Services Author instances, the recommended approach is VPN with IP whitelisting. This approach:

  • Provides more secure access to Author instances
  • Follows Adobe's security best practices
  • Prevents exposure of the Author tier to the public internet

Accessing the Author through a Dispatcher is generally not recommended because:

  • Author instances contain sensitive functionality not meant for public access
  • May introduce security vulnerabilities
  • Goes against AEM architecture best practices

If the VPN setup is challenging, you can discuss with your Adobe Customer Success Engineer alternative secure access methods specific to your implementation.

kautuk_sahni
Community Manager
Community Manager
March 5, 2025

@shiv_prakash_patel Did you find the suggestions helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!

Kautuk Sahni
Shiv_Prakash_Patel
Community Advisor
Community Advisor
March 5, 2025

Hi @kautuk_sahni , In my opinion, setting up a VPN is the preferred approach. However, I am still unable to find any supporting documentation that explicitly mentions this. Could you please share any relevant references if possible?

Shiv Prakash