403 error for adobe portfolio

[PriyaSa5]

Hi everyone, I'm experiencing an issue with my portfolio. It was working fine when I created it last year, and I updated it about three months ago. However, when I opened it today, I received an error message and can't seem to resolve it. Can anyone help?

Access to portfolio.adobe.com was denied

You don't have authorisation to view this page.

HTTP ERROR 403

[arunpatidar]

Hi @PriyaSa5 
Could you please check if you have Creative Cloud licence?

https://portfolio.adobe.com/pricing

[PriyaSa5]

Yes, I do have a License. I have been paying for it for the last three years. Even when I clicked the link you gave, it also showed me a 403 error.

[arunpatidar]

Hi @PriyaSa5 
Can you try in incognito mode?

I can access the url without having any subscription.

try contacting them https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168 

[PriyaSa5 · Accepted solution]

Hi Arun, Thank you for quick responses, it was VPN , i disconnected and it worked.