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What is the support option in the navigation rail of the portal for?

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Level 1

Is it simply to supply links to access support? It is grayed out for me.

2 Replies

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Employee

It provides support contact information, link to troubleshooting steps, and our help documentation.

Troubleshooting and help documentation can be accessed from Digital Publishing Solution Learn & Support without having to go through that page.

Neil

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Employee

If you need support contact information, contact your account's Master Admin. The Master Admin has access to the Support section in the portal.