Preflight App not updating...

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TommyDAQ-Bates

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TommyDAQ-Bates

TommyDAQ-Bates

25-07-2016

Is anyone having issues with the Preflight app not updating? 

I'm teaching a class and all of the sudden, none of our articles in Preflight are updating any longer. Is anyone else having an issue like this?

Articles seem to upload ok.

The preflight icon processes, but the Preflight app doesn't seem to receive the update - no "Update Available" pill button shows up.  The articles don't change.

This is happening across 4 accounts 4 unique devices.

Nothing is posted yet to the status page to indicate anything is wrong.

Thanks,

Tommy

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Prahlad

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Prahlad

Prahlad

30-08-2016

It happened to me also once but as silly it may sound the Internet connection on my iPad wasn't working at that time.