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Pre-flight service seems to have stopped.

davidhicks_dps
Level 5
Level 5

Hello... I have two Preflight apps on the go with a magazine, and the Preflight service on DPS2015 seems to have ground to a halt. Anyone else experiencing this?

Thanks

6 Replies
davidhicks_dps
Level 5
Level 5

Okay, update: the system is updating the iPad layout and content, but not the iPhone content or layout.

davidhicks_dps
Level 5
Level 5

Its now working. Got the preview to work by adding a new piece of metadata - and then the preview showed up on the phone after two hours. Then deleted the extra metadata! Seems like preview commands need 'flushing' through - does that ring any bells with anyone else on here?

Colin_Fleming
Level 6
Level 6

No problem for me David -- Status page shows everything green, and I had timely updates through preflight despite getting network errors (red bar) for preflight.

davidhicks_dps
Level 5
Level 5

Lovely - thanks. It's working now - but between 11am and 3.30pm UK time, it wasn't...

davidhicks_dps
Level 5
Level 5

Same problem today. Changes made to a (Phone) collection, including layout tweaks, and thumbnail image changes.

Preview button initiated at 10.50am. Its now 11.34am, and no results yet. is this normal?

jonathon_GA
Level 3
Level 3

Ive been experiencing the same issues. Pushing a update to preview it on the iPad will not always load properly, or not load at all. Quitting the app seems to work and have updates come through but not every time.  Ive seen a few other threads on this issue so your not the only one.