We are experiencing problems with our IOS magazine apps. Downloads seem to either time out or never fully complete. Tried several Ipads and Iphones running 10.3.2 and 10.3.3. Seems to be IOS specific as I could not replicate the problem with Android or Windows. I could not find anything on the forums, and saw that there was a Hot Fix 2017.6.6 (June 6) for something similar (see below). I have rebuilt the app several times to no avail. Any help would be greatly appreciated.
iOS Viewer
Portal
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Hi there,
I'd recommend you get a customer care ticket opened to have them triage this and get something reproducible into their hands so we can dig into this more closely.
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Thanks for responding Darren. Can you give me direct line or email to do this? The link for AEMM under Customer Support says it cannot be reached..
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You should be able to log a ticket from here: https://helpx.adobe.com/support/marketing-cloud.html
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