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HTML in collection not loading correctly


Level 1

Hello All,

I have several articles with web content embedded in them. Up until about three days ago everything worked great. But now when I push a new article with HTML content it link to content in another collection. 

All of the HTML content in all of the collections  have the same structure and names but that never mattered before.Screen Shot 2017-12-13 at 10.36.07 AM.png

Thanks for any help.

3 Replies



Hi there,

You should reach out to customer care as they should be able to help diagnose what's going on.


Employee Advisor

Just out of curiosity, if you rename the HTML to index.html does that work? BTW. if you start to see your article size begin to bloat from using the same fonts over and over again you can embed the fonts as part of the application and then simply call the app fonts in your article CSS>