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Level 1

In attempting to connect to an existing Gigya instance as an identity provider. I've followed the documentation on both the Adobe side and Gigya side but when I attempt to open the login view, the in-app browser closes before resolving the page and errors out.

I've narrowed this down to an issue with the Service provider ID but I can't find any information on what this ID should be. In all the example set ups I've found it's listed as

Is this correct? And if so, does anyone have experience with Gigya integrations?



2 Replies


Level 10

If you do not hear any information from the community on this use case - please contact support.


Level 1

Hi Scott

It may also be worth opening a support case with the Gigya Tech Support team who may be able to assist here.

A case can be opened via the Gigya Admin Console/Support Portal using the customers credentials. They can set you up if required.


Jason Hodgkinson

Director, Support Engineering

Gigya EMEA